IT HelpDesk - ServiceDesk Plus
By ManageEngine
Here's a smart approach to have your IT helpdesk utility at your fingertips, literally!
ServiceDesk Plus, your IT assist desk genie, is now accessible on your android cellular gadgets.
Tackle your tickets whereas on the go!
● Log in, handle and shut your help desk tickets.
● Record information such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a chook's eye view of all the main points of your ticket in a single pane.
Be available on your finish users anytime.
● Allow your end customers to rapidly log in tickets from the mobile app.
● Have live conversations with end customers.
● Respond to finish consumer queries from within the ticket.
Choose what you need to see.
● Create customized views for comfort and save them for later.
● Choose from a list of default views corresponding to all tickets, unassigned tickets, SLA violated tickets, and so forth.
● Keep observe of your response and determination SLAs with the SLA status flags.
Above all, choose this authentic, Pink verified IT assist desk app and have a
world class expertise with the best help desk features.
You're just a few quicksteps away from having your assist desk mobile app up and
running.
● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and set up the ServiceDesk Plus cellular app.
● Log in and play.
It's really that straightforward!
Oh wait! We're not done but!
You can actually have a demo of the mobile app, before signing up! All you need to do
is solely install the app on your cellphone and use the next credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.
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