Freshdesk
By Freshworks Inc
Deliver exceptional buyer support on the go. Unchain yourself from your helpdesk and make your prospects proud of the Freshdesk Android app. Streamline customer queries from a number of channels and answer them simply from your telephone.
Freshdesk is an online customer support software program by Freshworks Inc. that allows you to help your clients throughout channels like e-mail, phone, chat, Facebook, Twitter, and your web site.
Key Features:
1. Get a fast overview of your helpdesk. Access all tickets obtainable to you.
2. Prioritize the tickets that want your consideration with filters before responding.
3. Manage your assist - Set priorities, assign brokers, change tickets statuses.
4. Race via routine actions with one-click scenario automations.
5. Delete tickets and block spam proper from your telephone.
6. Log time spent on a ticket.
7. Stay informed about all updates and modifications with push notifications.
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